You won’t choke on this fishbone!
May 8th, 2007
The Ishikawa or “Fishbone” Diagram provides a useful problem-solving template for considering a variety of possible causes.
The end-result or problem is in the box to the far right and the potential causes on the small bones.
The large bones represent major areas of investigation.
The diagram help a problem solving facilitator collect and organize a group’s ideas. Each idea can be investigated and crossed off the list until the root cause is identified.
Here is an example and a blank template for your use. Any questions or comments? Let me know. Ishikawa Diagram.ppt
Entry Filed under: DV - Stats
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